At ISS Facility Services, we play a key role in delivering excellence to our clients. With a strong presence in the pharmaceutical industry, we are looking to strengthen our team of quality management experts.
As a Quality Systems Expert, you will be at the heart of the continuous improvement of our processes. Working independently and with dedication, you will lead quality documentation management, ensure regulatory compliance, and collaborate closely with our teams and clients to uphold high standards. If quality is your top priority and you are looking for new challenges in a dynamic environment, this opportunity is for you.
Lead Quality Documentation:
Review and update documents within the Pharmaceutical Quality Management System (PQMS)
Update, draft, and validate Standard Operating Procedures (SOPs), instructions, training matrices, and Quality Agreements (QAs)
Ensure proper numbering and administrative management of all documents
Monitor and Analyze Quality Performance:
Track national and international quality reports (OPF, Management Review, QMR, KPI Reporting)
Perform investigations to root-cause. Identify and implement corrective and preventive actions (CAPA) to drive continuous improvement and ensure proper follow-up
Verify team training compliance and subcontractor qualifications and oversight, including adherence to quality agreements
Maintain direct contact with client counterparts to manage changes in procedures and service scope with GxP impact.
SME for QA related matters to support operational teams and projects.
Ensure Regulatory Compliance:
Possess knowledge of standards such as ISO 9001, 14001, and 45001
Ensure compliance with SOPs and regulatory requirements regarding services delivered, including documentation and record-keeping.
Performs regular inspections and audits as required.
You are the ideal candidate if you have:
Initial experience in quality management, ideally in life sciences
Strong administrative rigor and attention to detail (every document and piece of information must be precise and properly archived)
Expertise in GMP/GDP and a solid understanding of quality standards
Proficiency with digital tools and ease with quality software
Ability to work with various key stakeholders (internal and external)
Clear, assertive, and effective communication skills
Fluency in French, Dutch, and English
2 to 3 years of experience in quality management, preferably in the pharmaceutical sector or with a subcontractor/consultant in the field
A permanent contract with a competitive salary and extra-legal benefits
An international, dynamic, and stimulating work environment
Tailored support with regular training to enhance your expertise and boost your career
A supportive team spirit where every employee plays a vital role
A growing company where your work truly makes a difference
Ready to take on this challenge and join a company where quality is a top priority?
Apply today and make an impact with ISS Facility Services!
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