Do you like customer contact? Customer satisfaction is your priority? Would you like to make the workplace better? We offer you the opportunity to create value on our customer site by offering employees and visitors an exceptional workplace experience. You will be working as part of the workplace experience team of our financial services client, curating a workplace environment that increases well-being, productivity and enhances the culture that our users want to be a part of.
The position is responsible for building and maintaining effective working relationships with our customer, ensuring a collaborative approach to deliver an exceptional workplace experience.
Technical FM Supervisor:
Supervision of Maintenances and repairs HVAC, M&E in liaise with the handyman
On site presence for projects and extra works follow-up & supervision
Responsible for mandatory tech inspections and report
Building management in liaise with the Property manager
Landlord's relation & meetings
Access system & Security management
Daily site inspection
Internal employees requests handling
Workplace Services Coordinator
Document management: archiving scanning and mailings
Key and lockers management
Office supply and Goods
Inventory control asset & furniture
Tech tools management
Purchase order follow-up
Small project quotations, plans update , moves ,landscaping
Corporate emailing services Records Management interface services
FM & Reception Back-up
You must have proficient written and verbal skills in English and French. German is great asset
High School Diploma or related experience.
Previous experience of working within a high profile corporate environment
Pro-active and hands on – happy to support other Team members
Knowledge of Facilities Management processes
Good attention to detail
Ability to show initiative
Demonstrated ability to interact with staff, guests, and clients in a pleasant and professional manner
Able to use standard office equipment and demonstrate the ability to prioritize
Manage confidential information and materials with discretion at all times
Strong interpersonal and organizational skills as well as the ability to interact with all levels
Strong control and follow-up skills
A competitive salary package
Full time permanent contract
An international and motivating environment in a dynamically growing company
A good team spirit and a team that makes you grow
About ISS
ISS was founded in Denmark and has been in business for 122 years. Today, we have become one of the world's leading general services companies, with 350,000 employees in 30 countries. We provide services in the fields of catering, cleaning, support services, technical services, security and facilities management. ISS is a pioneer in the field of Integrated Facility Services (IFS), in which we offer several services in a single solution, with a single point of contact and central control.
ISS in Belgium and Luxembourg
In Belgium and Luxembourg, we employ some 8,500 people. The vast majority of them work for our customers on a daily basis, as kitchen staff, cleaners, receptionists, technical and logistics personnel or facility managers. They are managed and supported by 500 specialists in management, administration, assistance and sales.
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Our people
At ISS, it's all about people. It's our people at our customers' sites who create value for our customers' staff and visitors every day. That's why we give them all the training and technical resources they need to deliver perfect service. We teach them to be themselves with the customer and to take the initiative when the situation warrants: it's the Human Touch that makes the difference, for our customers and our employees.
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